Terms of Service
Last updated: June 3, 2026
Welcome to Tension Supply. By accessing our website or purchasing our products, you agree to these Terms of Service. Please read them carefully.
1. About Us
Tension Supply is a small business operated by Ahmed, based in the Bay Area, California. We design and sell stainless steel lighter holders and related accessories.
Contact: help@tensionsupply.com
2. Products
We sell physical products — specifically a wire-wound stainless steel lighter holder designed to fit a standard BIC lighter. Product descriptions and specifications are provided in good faith. We make every effort to accurately represent our products, but minor variations in appearance may occur due to manufacturing.
Our products are intended for adults. They are accessories for lighters and involve no fire-starting functionality themselves, but are intended for use with lighters. Keep lighters and related accessories away from children.
3. Orders and Payment
All orders are subject to availability. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in U.S. dollars and are subject to change without notice.
Payments are processed securely by Stripe. We do not store or handle your payment card information directly.
By placing an order, you represent that you are at least 18 years old and authorized to use the payment method provided.
4. Shipping
We ship within the United States. Orders typically ship within 1–2 business days. Delivery takes 3–5 business days after shipment. See our Shipping Policy for full details.
5. Returns and Refunds
We want you to be happy with your purchase. See our Refund Policy for full details on returns, exchanges, and refunds.
6. Intellectual Property
All content on this website — including product designs, text, images, graphics, and the Tension Supply name and logo — is the property of Tension Supply and is protected by applicable intellectual property laws. You may not reproduce, copy, or use any of our content without prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Tension Supply shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability for any claim arising from a purchase shall not exceed the amount you paid for the product in question.
8. Disclaimer of Warranties
Our website and products are provided "as is." We make no warranty, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose, except as required by applicable law.
9. User Conduct
You agree not to use our website or services to:
- Violate any applicable laws or regulations
- Submit false, misleading, or fraudulent information
- Interfere with the operation of our website
- Attempt to gain unauthorized access to any part of our systems
- Submit spam or automated requests through our feedback form
10. Governing Law
These Terms of Service are governed by the laws of the State of California, without regard to conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Santa Clara County, California.
11. Changes to These Terms
We may update these terms from time to time. We'll update the "last updated" date when we do. Continued use of our website after changes constitutes acceptance of the updated terms.
12. Contact
Questions about these terms? Contact us:
Tension Supply
Bay Area, California
help@tensionsupply.com